Privacy Policy
Effective Date: 07/08/2025
1. Introduction
Vertexa Enterprises LLC (“we,” “our,” or “us”) is committed to protecting the privacy and security of our customers’ personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you interact with our business, including through SMS, phone, email, website forms, or any other communication channels.
2. Information We Collect
We may collect the following personal information:
- Full Name
- Email Address
- Phone Number
- Mailing Address
- Business Name
- Financial Information (only if voluntarily submitted for funding, qualification, or service purposes)
Information is collected through:
- Website forms
- Phone calls or SMS conversations
- Manual entry by our sales or marketing team
- CRM platforms, APIs, and marketing automation systems
3. How We Use Your Information
We use your information to:
- Schedule and confirm appointments
- Respond to inquiries and follow up on interest
- Provide information about our services
- Improve operational efficiency and communication
- Send SMS, calls, or emails related to ongoing business conversations
Messages are strictly conversational and are only sent to individuals who:
- Have opted in through our website or forms
- Have provided information during legitimate business inquiries
- Have engaged with Vertexa Enterprises LLC directly
4. Opt-Out Option
You may opt out of SMS communications at any time by replying STOP to any message.
For email communications, you may unsubscribe using the link provided in the email or by contacting us directly at contact@vertexaenterprises.com.
5. Data Sharing and Storage
We may share your information with:
- CRM and marketing platforms (e.g., Go High Level, Twilio) to facilitate communication
- Secure cloud storage providers (e.g., Google Sheets or encrypted cloud systems)
- Internal Vertexa Enterprises LLC staff for legitimate business purposes only
What We Do Not Do:
- We do not sell, rent, or trade your personal information.
- We do not share your phone number or data with third parties for marketing or advertising purposes.
- We only share data when required to deliver our services or when legally obligated.
Data Security:
Your information is stored in encrypted cloud-based systems with strict access controls. Only authorized personnel with legitimate business needs may access your data.
6. Data Retention
We retain customer information indefinitely unless:
1. You request deletion of your data, or
2. We are legally required to remove it.
7. Your Rights
You may request to:
- Access your personal data
- Update or correct your information
- Request deletion of your data
To exercise these rights, contact:
📧 contact@vertexaenterprises.com
8. Compliance
Vertexa Enterprises LLC complies with all applicable U.S. privacy and communication laws, including:
• TCPA (Telephone Consumer Protection Act)
• CAN-SPAM Act
• CCPA (California Consumer Privacy Act)
We only collect and store data from users located within the United States.
9. Data Protection Measures
We protect your data using:
- Encrypted data storage
- Restricted access controls
- Secure communication channels
- Ongoing system monitoring
10. Contact Us
If you have questions about this Privacy Policy or your personal data, contact:
📧 contact@vertexaenterprises.com
📍 4400 State Hwy 121, Suite 300, Lewisville, TX 75056
